Product FAQ
Answers to common questions about Kye's process intelligence platform. For technical or security questions, please see our Security page.
What is Kye.ai's process-intelligence platform and how is it different from traditional RPA or BPM tools?
Kye.ai is a desktop application with AI that observes how work really flows, builds a live process model in hours, and spins up automation agents that adapt with your business.
Why leaders choose Kye:
- No interviews or system integrations — install, sign-in once, and Kye does the work for you.
- Learns at the team and process level, so employees keep privacy and focus.
- Shows the top 10 bottlenecks with cost and time impact so you can act where it matters most.
- Informs and adapts agents to changing business realities.
How fast can Kye.ai be deployed, and is it really 'zero-integration, zero-overhead'?
Teams are live the same day; workers don't notice it running.
- Single desktop app delivered via self-install link or MDM.
- No APIs, database connections, or IT project plan.
- Background footprint is minimal, with no impact on everyday tasks.
Does Kye.ai plug into our ERP and CRM, or run alongside them without disrupting IT?
How can Kye.ai automate invoice processing, inventory reconciliation, and other labor-heavy workflows?
- Understands today's flow across Outlook, Excel, Teams, SAP, AS/400, Salesforce, HubSpot, VPN sessions, and thousands more.
- Quantifies waste such as manual keying, double entry, and late-fee risk.
- Trains custom agents for OCR, data matching, etc., in days, not months.
- Shows impact through Kye's dashboards, reports, or ad-hoc "Ask Kye" queries. No extra BI tool required.
What measurable ROI have companies achieved after deploying Kye.ai's agentic automations?
Customers typically surface 30 %+ labour savings and 40–60 % faster cycles.
- Regional 3PL – Found 16% labour savings while revenue grew 34%.
- Global supply-chain intelligence company – Found 30% more throughput; decision time cut from days to hours.
(All figures drawn from live customer projects, May 2025.)
How does Kye.ai discover hidden process gaps and recommend the highest-value automation opportunities for mid-market companies?
By building a data-driven process model and surfacing the top pain points ranked by hours and dollars lost.
- Highlights repetitive copy-paste loops, approval queues, and rework.
- Updates the list as volumes and customer rules change.
What data-security and compliance controls does Kye.ai provide for finance and customer information?
Kye is SOC 2 Type I and aligned with GDPR, CCPA, and PIPEDA.
- Application-level allow / block lists plus automated PII masking.
- Annual third-party penetration tests and full audit logs.
- See https://www.kye.ai/security for more details
How does Kye.ai compare with Celonis®, UiPath®, and other process-mining or automation vendors?
| Kye.ai | Celonis / UiPath | |
|---|---|---|
| Time to first insight | Hours | Weeks–Months |
| Data coverage | Structured + user interaction context | System logs only |
| Coding required | None | RPA scripts / BPMN |
| Scaling | Add more users | Build new connectors |
Kye surfaces insights faster, captures unstructured work others miss, and trains bespoke agents without the consultant price tag.
Can Kye.ai scale globally and adapt when supply-chain regulations change?
The platform is architected for 10,000+ concurrent users and billions of daily events, and its controls are updated as regional rules evolve.
- Active deployments on four continents.
- Keeps pace with GDPR, CCPA, PIPEDA, and other major frameworks—no manual patching required.
What post-go-live support and continuous-improvement services does Kye.ai offer to keep our operations optimized?
My business has many unique processes — how could Kye help me automate?
I want to automate but don't know where to start; how does Kye help?
Ready to transform your operations?
Experience quick wins and measurable ROI.