Kye's Privacy Policy

Introduction

Kye Systems Inc. is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share information collected through our services ("Services"). By using our Services, you consent to the practices described in this policy.

Information We Collect

Our data collection is focused on business activities and is strictly limited to applications explicitly allowed and configured by you, our Customer. We do not monitor or collect data from applications outside this customer-defined scope.

• Personal Information: Within the data gathered from the allowed applications, we may encounter personal information such as phone numbers or email addresses. To safeguard privacy, such Personal Identifiable Information (PII) is proactively masked using advanced techniques, including Microsoft Presidio and other industry-leading models, before data is utilized for analysis.
• Non-Personal Information: We collect non-personal data such as usage statistics and demographic information to improve our Services.

Use of Information

We may use the information collected to:

• Provide and improve our Services, utilizing only data from customer-approved applications and after PII masking procedures.
• Process transactions and send related information
• Communicate with you, including sending promotional materials
• Prevent fraud and ensure the security of our Services

As part of our organization's philosophy in meeting the highest standards of privacy and security standards, we will utilize all commercially viable means to reduce the storage and processing of personal information.

Sharing of Information

We do not share your personal information with third parties except:

• With your consent
• For processing transactions (e.g., payment processors)
• For legal reasons (e.g., to comply with laws, regulations, or legal requests)

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies

We may use cookies to:

• Enhance your experience on our website
• Understand website usage and improve functionality

You can control cookies through your browser settings.

Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet or electronic storage is completely secure. Our security program achieves compliance based on SOC 2.

Data Subprocessors

Kye uses the following subprocessors that handle data to deliver our platform are:

• Google Cloud Platform: Platform and Infrastructure, United States
• Google Workspace: Email and Productivity, United States
• Github: Code Repository, United States

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and enforce our agreements.

Your Privacy Rights

As a firm believer of privacy rights for our customers, you have the following rights regarding your personal data:

• Right to Access: You can request access to your personal data.
• Right to Correct: You can request correction of inaccurate or incomplete data.
• Right to Delete: You can request deletion of your personal data.
• Right to Processing: You can request to limit the processing of your data.
• Right to Portability: You can request a copy of your data in a structured, machine-readable format.
• Right to Object: You can object to the processing of your data for certain purposes.
• Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of your CCPA rights.
• Right to Consent: You can withdraw your consent to data processing at any time.

To exercise these rights, contact us at privacy@kye.ai.

GDPR Compliance

Kye Systems Inc. is committed to complying with the GDPR for the personal data of individuals located in the European Economic Area (EEA). This includes requirement such as:

• Giving timely notice and gaining consent prior to collecting personal information including third parties
• Notice prior to new usage of personal information
• Verification of reliability of 3rd parties of source of personal information of enforcement / transfer mechanisms
• Identifying subject requests and identities prior to processing requests with the authorized agents including modification, deletion, sharing, and extraction

CCPA Compliance

Kye Systems Inc. is committed to complying with the CCPA for residents in the State of California. In addition to our privacy subject requests that respect individual rights complying with globally accepted privacy principles, we do not generate any revenue or forms of revenue from the sale of personal information.

Legal Basis for Processing Personal Data

We process personal data based on:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Our legitimate interests, which include improving our services and ensuring security

International Data Transfers

We may transfer your personal data outside the EEA. When we do so, we ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses or other legal mechanisms.

Data Protection Officer (DPO)

We have appointed a Data Protection Officer (DPO) to oversee our data protection strategy and ensure compliance with GDPR requirements. If you have any questions or concerns about how we handle your personal data, you can contact our DPO at:

Josh Winters
privacy@kye.ai

Data Processing Agreement (DPA)

For more detailed information on how we handle data processing and/or to execute a Data Processing Agreement (DPA) please reach out to privacy@kye.ai.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of the Services after changes are made indicates your acceptance of the new policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@kye.ai.