Amidyne accelerates mission-critical part sourcing with Kye
From tribal knowledge to data-driven automation in eight weeks
"For the first time, we can hand a junior the parts search playbook and trust the outcome, thanks to Kye’s discovery work."
— Chris Mitchell, General Manager, Amidyne Solutions
Results
75%
Faster part sourcing cycle
0→1
From tribal knowledge to a digital playbook
3
Senior experts unlocked for high-value analysis
Challenge
Amidyne Systems provides critical engineering services to the power industry. The challenges included: sourcing rare & obsolete parts from decades-old manuals against multiple certification standards; senior engineers spending up to 4 hours per urgent request, creating an expert bottleneck; know-how living in inboxes, making it hard to scale or onboard juniors; and the high cost of delay, where each extra hour threatened costly downtime for asset-intensive clients.
Solution
In under two months, Kye transformed Amidyne's understanding of their own critical process. The engagement delivered:
- Discover: Kye’s lightweight desktop agent captured millions of clicks & searches without disrupting work.
- Quantify: An auto-generated process map surfaced the top time sinks and assigned dollar values.
- Roadmap: An evidence-based automation plan targeted the 25% of steps causing 75% of delays.
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